This policy describes the processing of data connected with zegger.pl: browsing the product range, contacting us, preparing a quotation, using forms and the newsletter, and using the website's tools. It is supplemented by a separate GDPR notice that explains the legal bases, retention periods and your rights in detail.
You do not need to create an account or provide contact details to browse the ordinary product pages. Simply visiting the website, scrolling through it or reading this document does not constitute consent to marketing or optional tracking technologies.
Data controller and contact details
The data controller is ZEGGER TECH Sp. z o.o., NIP 1231425415, KRS 0000770654. Correspondence address: ul. Lęborska 3B, 80-386 Gdańsk. The office, production facility and warehouse are located at ul. Skandynawska 23, 84-120 Władysławowo.
For matters concerning privacy, access to your data, correction or erasure, you can write to [email protected] or send a letter to the correspondence address. You do not need to use the quotation form or subscribe to the newsletter to make a request about your data.
Contact, quotations and cooperation
When you write to us, we receive the information you provide in the form or email and the content of the correspondence. For a brief inquiry, this may include your name or other identifier, email address and, where relevant, telephone number, company, subject, sector and message. We use this information to respond, understand your needs and continue the discussion about the matter you raised.
The quotation form collects a broader range of information: contact and address details, an optional NIP tax identification number and project location, selected products, dimensions, color, equipment, transport, timing, indicative budget, and additional information and attachments. Technical specifications become personal data if they can be linked to a particular person, property or matter.
A distributor inquiry starts a discussion about cooperation. Providing company and contact-person details does not automatically subscribe anyone to the newsletter. If an order is placed later, we also process information needed for delivery, billing or complaints for those separate purposes.
We select the legal basis according to the purpose: taking steps at a person's request before entering into a contract, performing a contract, a legitimate interest connected with business correspondence or a specific legal obligation. We do not treat a general checkbox as a substitute for the appropriate legal basis. The GDPR page explains these situations in full.
Attachments, projects and information about other people
A submitted design, photograph, PDF, text document or CV may contain more information than the form fields, such as names, signatures, a plot address, an author's name or photograph metadata. We review attachments in connection with the inquiry; sending them does not in itself make them available for website publication or marketing.
Before attaching a file, remove information unrelated to the matter. Do not send passwords, access keys, copies of identity documents or unnecessary identification numbers. We do not need health information or other special-category data for an ordinary quotation. If processing such data is necessary for a different, specific matter, the scope and appropriate legal basis must be agreed separately. In documents concerning other people, provide only information that is necessary and that you have a basis to share with us.
Information provided to us by a company representative or in a document does not remove our obligations toward the people it concerns. The separate rules on informing people about data obtained indirectly are described in the GDPR notice.
Complaints and product reports
The complaint form collects the complainant's identity and contact details, address, product information, order or invoice number, purchase date, date when the defect was noticed and a description. Questions may also concern the place and date of installation, how the product was used, the defect's effect on safety and the desired resolution. Installation details describe the circumstances relating to the product; they do not turn the form into an order for installation services.
Photographs and documents confirming the problem or purchase may be attached to a complaint. We assess the legal basis for processing in connection with performing an obligation, specific duties under law and, where relevant, establishing, pursuing or defending claims. Handling a complaint is not conditional on consent to marketing.
Do not send your PESEL number or bank account details unless they are needed for the matter. If a refund requires additional information, we will agree its scope and the channel for providing it separately.
Newsletter and marketing messages
The newsletter is a separate service. We use your email address and the information needed to manage subscriptions and unsubscribes.
Commercial messages sent through this channel require the prior, informed consent described at sign-up. Consent should identify the sender, purpose and communication channel. Making an inquiry or complaint, applying for a job or taking part in a sales discussion does not in itself subscribe you to the newsletter.
You may withdraw your consent to further subscription by using the unsubscribe function, a link in a message if one is available, or by contacting us by email. Withdrawal applies to future activities and does not change the assessment of earlier processing. We may need to retain minimal information about an unsubscribe request to avoid resuming messages against your wishes; this does not justify keeping the entire marketing history indefinitely.
Job applications
The form on the Careers page lets you provide contact details, the position you are applying for, a message and a CV. We process them to conduct the relevant recruitment. The information an employer may request is defined by the Labour Code; information about education, qualifications and employment is collected when needed for the position.
Information required under law does not need general consent for recruitment. Additional information volunteered by the applicant needs an appropriate legal basis; special-category data is subject to further restrictions. A photograph is not a required part of an application through this form.
Consent to use an application in future recruitment is separate and optional. Declining consent for future openings should not prevent participation in the current recruitment.
Configurator, map and documents
- Configurator and saved inquiries
- Dimensions, quantities and product choices are used to calculate or prepare a proposal. If you use a function to send, save or share a configuration, contact details and a saved-record identifier may be added to the matter. Do not share a link to an individual configuration with anyone to whom you do not want to reveal its contents. An indicative calculation does not in itself mean a contract has automatically been concluded.
- Distributor map
- The map loads tiles from OpenStreetMap. The tile operator may receive an IP address and technical request details relating to the area being displayed. The "My location" function uses the browser's permission after you take action; the list of locations is also available without sharing your location. Opening directions takes you to an external provider's service.
- Document downloads and catalogs
- The document library provides for a download count and the time of the most recent download for each document. The preference to silence the catalog remains in the browser.
Email, website database and backups
Inquiries are primarily directed to designated company email inboxes. Their content and attachments may therefore remain on the mail server and on the devices and in the software used by authorized staff to handle email. Deleting a record in WordPress does not necessarily delete all copies of the message.
Not every form saves its full content or a file in the website database. Depending on the mechanism, the inquiry details, handling status, subscriber list, evidence of consent, anti-spam data or a temporary attachment may be stored. ZEGGER uses dhosting for hosting and email.
Backups are used to restore service after a failure. Data that has been deleted should not be used again for handling inquiries or marketing if a backup is restored accidentally. The recovery procedure must address access restrictions and renewed deletion.
Cookies and browser storage
Cookies are pieces of information stored on a device and read by the website or its provider. localStorage, sessionStorage, a pixel or another mechanism for reading information from a device may play a similar role. Information duties and consent rules are not limited to files called cookies.
Technologies necessary for transmission or for providing a service expressly requested by the user may fall under a statutory consent exception. Other uses require prior, specific information and appropriate consent. We do not treat silence, default settings, scrolling or continued use of the website as informed acceptance of additional purposes.
Your technology choices
You can delete cookies and website storage in your browser settings. This may reset preferences, a muted catalog, saved settings or a configurator identifier. Deleting data from your device does not automatically delete correspondence, an inquiry or the consent record on the server; you can contact the data controller about this.
External services
Depending on the page, the browser may load resources from the providers below. Loading a resource can disclose an IP address and technical request details to that provider even when no form is sent. This does not mean that every provider receives all information, CVs or designs sent to ZEGGER.
The access granted to contractors who handle the website, email, maintenance or support should match the tasks entrusted to them. The list of processors, their subcontractors and any transfers must reflect the actual contracts and configuration.
- dhosting.pl Sp. z o.o.
- dhosting.pl Sp. z o.o. provides hosting and company email. Its infrastructure supports the website and correspondence.
- OpenStreetMap Foundation
- Distributor-map tiles are loaded from the map provider. Opening directions in Google Maps is a separate visit to an external service. Submitting a distributor inquiry does not in itself send its content to the map operator.
Transfers outside the EEA
The European Economic Area comprises EU countries as well as Iceland, Liechtenstein and Norway. Using foreign services may involve access to data from outside the EEA. Hosting with a Polish provider does not in itself mean that all other connections or subcontractor activities take place exclusively within the EEA.
If a service involves such a transfer, the specific recipients, countries and appropriate mechanism under Chapter V of the GDPR must be identified, for example an applicable adequacy decision or standard contractual clauses together with the required assessments and supplementary safeguards. We do not automatically assume that a provider is covered by a certification program, nor do we replace a stable transfer basis with general consent to this policy.
You can ask the data controller whether your data is subject to a transfer and, where appropriate safeguards are used, how to obtain a copy of them.
Reviews, references and links
Public reference lists, photographs and reviews may contain information about company representatives, document authors, review authors or people visible in photographs. Publication requires its own legal basis and an assessment of the scope, even if the document was previously sent to us in private correspondence. Sending a file for a quotation is not consent to publish it.
If you notice your information in a publication and have a question about its source, scope or legal basis, contact the data controller. We will assess the matter in light of the purpose of publication, applicable rights and the need to protect other people.
Links to Facebook, Instagram, LinkedIn, external articles or directions lead to services run by other controllers. A link is different from an embedded widget: a widget may establish a connection while our page is loading. Once you visit an external service, its privacy rules also apply.
Your rights and updates to this document
You may exercise the rights provided by the GDPR: access, rectification, erasure or restriction in appropriate circumstances, objection and, where the conditions are met, data portability. Consent for a specific purpose may be withdrawn. The scope of each right depends on the legal basis for processing; the GDPR page explains the details and how to make a request.
As a rule, requests are answered within one month. In justified cases, the period may be extended by a further two months, with notice of the extension and its reasons given within the first month. You may also lodge a complaint with the President of the Personal Data Protection Office.
A new version of this policy does not replace separate consent where a changed activity requires it.